#CulturePH - A Quiet Revolution: How SM’s Sensory Lab Is Making Mall Visits Kinder for Everyone

Mall days are a staple in Filipino life—whether it’s a quick grocery run, a family lunch, or just wandering around to escape the heat. But for some, the bright lights, bustling crowds, and constant noise can turn a simple outing into a stressful experience. That’s why the upcoming opening of the SM Sensory Lab at SM Mall of Asia feels like such a breath of fresh air.

SM Supermalls, through SM Cares, is rolling out a space that’s all about comfort and calm, especially for those with sensory sensitivities like autism, sensory processing disorder, or anxiety. It’s a gentle reminder that malling should be for everyone, and sometimes, a little quiet goes a long way.

The Sensory Lab isn’t just another room tucked away in the corner. It’s a thoughtfully designed haven, filled with soft lighting, cozy seating, and calming toys. The atmosphere is intentionally peaceful—no harsh sounds, no clutter, just a place to take a breather. Whether you’re a parent with a child who needs a break from the hustle, or an adult who finds crowds overwhelming, this space is open and free for anyone who needs it, as long as you’re with a guardian or caregiver.

What’s really heartwarming is how this project came together. SM partnered with organizations like the Department of Social Welfare and Development, the National Council on Disability Affairs, and the Autism Society Philippines to make sure the space truly meets the needs of its visitors. It’s not just about ticking boxes—it’s about listening, learning, and creating something meaningful.

Inside, you’ll find visual supports and schedules to help visitors feel more at ease, plus tactile comforts like soft blankets and sensory toys. The whole layout is organized to be clutter-free, making it easier to relax and feel safe. It’s the kind of thoughtful touch that makes you realize how much a little empathy can change an everyday experience.

SM Mall of Asia is leading the way, but the hope is that more SM malls will follow suit, making inclusive spaces a regular part of mall life. It’s a big step toward redefining what it means to be truly welcoming, and it’s a celebration of four decades of SM growing alongside Filipino families—always evolving, always finding new ways to care.

So next time you’re at the mall, know that there’s a quiet corner waiting for anyone who needs it. It’s a small change, but for many, it’s a game-changer. Here’s to more moments of kindness, comfort, and connection—one mall visit at a time. 

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