#CulturePH - Free medical consultation for foodpanda partner riders

Foodpanda has teamed with KonsultaMD to offer free telemedicine consultation services to its fleet of partner riders, e-scooters, bikers, and walkers as part of its commitment to keep offering healthcare and safety benefits to its Ka-pandas.

Through the agreement, which ran from March to June, thousands of Ka-pandas from the top online rapid commerce platform in the nation received four free video consultations and 24/7 free unlimited voice consultations with qualified medical professionals.

“Maayos naman po ang naging experience ko rito sa KonsultaMD sa pag-papakonsulta ng aking nararamdaman sa dibdib. Binigyan po ako agad ng reseta sa online session. Maganda po ang serbisyo, para na rin akong nagpatingin sa ospital, “said Junrey Sahitas, a 22-year-old foodpanda partner rider. 

Aside from the video consultations, the healthcare program also included prescriptions, laboratory requests, and other services. 

As a father to a 7-month-old baby, Renz Cedrick Sta. Maria was delighted when he found that that the free health plan also extends to up to 4 more dependents of foodpanda delivery partners. “Pina-check ko po yung baby ko kasi hinihingal po siya noon, parang hinihika. Nag fill-out po ako ng form at hindi rin nagtagal ang paghihintay ko at nag-send agad sila ng reseta.“

According to Patricia Jacinto, Operations Director of foodpanda Philippines, they decided to extend the program from May to June coming from its initial run last March to April as they saw how the program was well-received by the Ka-panda fleet. “We all know that our Ka-panda partner riders are more prone to health and safety risks as they are always on the road. This is our way of providing them with an added layer of support and protection as our partner delivery riders, and we are quite happy that they also deemed this helpful for them and for their family members.”

Jacinto further mentioned that they made the process of availing easier for their partner riders by giving the unique voucher code to their rider app so they can quickly redeem the health plan from the KonsultaMD app.

In addition to offering free consultations, foodpanda has consistently launched initiatives that place a priority on the health and safety of its Ka-panda delivery partners. They will be connected to PhilHealth so they can receive free basic healthcare services, and they will also receive free insurance so they are covered when doing deliveries on the road.

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