#CulturePH - How a 10-Day Program Is Changing the Game for Young Job Seekers in Negros
Ever had that feeling of standing on the edge of something big, but not quite sure if you’re ready to take the leap? That’s exactly where a lot of young Filipinos find themselves when it comes to landing their first job—especially in the fast-paced world of customer service and IT-BPM. The good news? There’s a new program in Negros Occidental that’s making that leap a whole lot easier.
I recently learned about a partnership between Teleperformance (TP) and TESDA that’s all about helping “near-hires”—those folks who are almost ready for the workforce, but just need a little extra boost. Instead of tossing fresh grads into the deep end, this 10-day Near-Hire Communication Training Program gives them the tools, confidence, and real-world know-how to thrive in the customer service industry.
What’s cool is that the program isn’t just about memorizing scripts or practicing your “customer voice.” It’s split into two modules: “Communication 101” and “Call Center 101.” The first helps you polish your pronunciation, grammar, and conversation skills—so you can sound sharp and feel confident, whether you’re chatting with a customer or just making small talk. The second module is where things get real: you learn how to handle calls, listen actively, show empathy, and solve problems on the fly. It’s like a crash course in what actually happens on the job, minus the pressure.
Graduates walk away not just with a certificate, but with practical skills that make them stand out in interviews and on the job. It’s a win-win: companies get work-ready talent, and young people get a genuine shot at building a career in one of the country’s fastest-growing sectors.
What I love most about this initiative is how it brings together industry, government, and schools. TP, TESDA, and Bacolod City College are teaming up to make sure training isn’t just theoretical—it’s tailored to what employers actually need. That means less guessing, less anxiety, and more opportunities for everyone.
As someone who remembers the nerves of my own first job interview, I can’t help but cheer for programs like this. They’re not just teaching skills—they’re opening doors, building confidence, and helping young Filipinos step boldly into their future.
So, if you’re a recent grad, a near-hire, or just someone dreaming of a new career path, keep an eye out for these kinds of opportunities. Sometimes, all it takes is ten days to change your life.
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